FAQ: FREQUENTLY ASKED QUESTIONS
Please review our FAQ section before reaching out to us.
To place your order, simply select your preferred style on the product page. Click on the “Add to Cart” button and follow the instructions to complete your order. Once your order is processed, we’ll notify you when it’s ready to be shipped.
Our store typically ships orders within 5 to 10 business days. For international orders, please allow an additional 1 to 2 weeks for transit.
Tracking numbers may take up to 2 days to appear in the shipping carrier’s system. If your tracking number is not working after a few days, please contact the shipping carrier. In case the carrier loses your order, reach out to us for further assistance.
LATE ORDER ASSISTANCE
If your order has not arrived within 10 business days for domestic and 20 business days for international orders, contact us for support.
We accept Visa, Mastercard, and Paypal. Your payment will be charged as soon as your order is placed.
SECURITY OF YOUR INFORMATION
We take your personal information security seriously. We follow the highest industry standards to protect your information during checkout. We use Secure Socket Layer (SSL) technology to encrypt your credit card details, which is widely used for online payment processing. Your information will only be used to complete the transaction and will not be stored afterward.